89bet App's Privacy Policy – Our Commitment to Data Protection

When you register and use our services on 89bet app, we collect certain necessary personal information. This data is used solely to provide you with a better experience. We never collect more information than is needed.

Our Privacy Policy the following types of information may be collected:

• Identity information: Full name, date of birth, national ID number.
• Contact information: Email address, mobile number, postal address.
• Financial Information: Payment method details (Mobile Banking, Nagad, Rocket account numbers).
• Transaction information: Deposit and withdrawal history, betting records.
• Device information: IP address, device type, operating system, browser version.
• Usage information: Login times, page visit history, session information.

89bet app uses your information only for legitimate and necessary purposes. Your data is never used for marketing or commercial purposes without your consent.

• Assisting with account creation and management.
• Processing deposit, withdrawal, and betting transactions.
• Completing the KYC (Know Your Customer) verification process.
• Preventing fraud and cyberattacks.
• Providing customer support services.
• Fulfilling legal and regulatory obligations.
• Used for service improvement analytics (without personalization).
• Sending you relevant promotional information with your consent.

89bet app does not sell your personal data to any third party. However, in certain circumstances, sharing a limited amount of information may be necessary.

• Payment service provider: Payment providers such as Mobile Banking, Nagad, and Rocket receive only the information necessary to process transactions.
• Identity verification agency: Authorized partners involved in the KYC process receive only limited information.
• Legal Obligations: Information may be disclosed pursuant to a court order or government directive.
• Fraud prevention: Certified cybersecurity partners for data protection.

Before sharing your data with any party beyond those listed above, 89bet app will obtain your explicit consent. This Privacy Policy No information will be shared in violation of this policy.

89bet app uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences and language settings.
• Analytical cookies: To understand usage patterns (anonymized data).
• Marketing cookies: Active only with your consent.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

We retain your data only for as long as necessary. Data is securely deleted after your account becomes inactive or once the legally required retention period has passed.

• Active account data: retained for as long as the account remains active.
• Transaction records: up to 5 years in accordance with financial regulatory requirements.
• KYC documents: up to 7 years, as required by regulatory guidelines.
• Closed account data: deleted 2 years after the closure date.
• Marketing consent: takes effect immediately upon withdrawal.

89bet app respects your data protection rights. Listed below are your key rights, which you can exercise at any time.

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise these rights, contact our support team. We typically respond within 30 days.

89bet app strictly prohibits use by anyone under the age of 18. We never knowingly collect personal information from minors.

If we hold any information inadvertently collected about someone under 18, it will be deleted immediately and the associated account will be closed.

89bet app has adopted industry-standard technical and organizational measures to protect your data. Our security infrastructure is regularly updated and tested.

• 256-bit SSL/TLS encryption on all data transmissions.
• Payment data protection in accordance with PCI DSS standards.
• Two-factor authentication (2FA) support.
• Regular security audits and penetration testing.
• Least Privilege Principle for staff data access.
• Automated anomaly detection system.
• Round-the-clock security monitoring team.

If any third-party services are used on the 89bet app platform, their own privacy policies will apply. 89bet app is not responsible for the data collection or use practices of those third parties.

Payment gateways such as Mobile Banking, Nagad, and Rocket operate under their own privacy policies. By completing a transaction, you are deemed to be dealing directly with those providers.

• Please read the privacy policy of any third-party service before using it.
• Payment providers are solely responsible for the security of their own data.
• 89bet app only guarantees data protection within its own platform.

89bet app reserves the right to update this Privacy Policy as needed. Prior to any significant changes, registered users will be notified by email and a notice will be published on the website.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed.

If you have any questions, feedback, or complaints regarding this Privacy Policy, please contact our support team. We are available 24/7, seven days a week.

For more information, visit our FAQ Page or About Us View page.